Yesterday will be a day in history that I will remember forever. My first computer arrived at work while I was out flying. I knew it would be delivered yesterday but I had a very full day yesterday of flying, bed shopping and working. It wasn’t until nearly 6 pm that I was able to take my new computer out of its box and start unpacking it. Then it was off to a trip to the upholstery shop and Best Buy, my computer would have to wait. I could hardly wait to put my fingers on the keys. Little did I know it would be hours before I would actually get to use it.
After unpacking it I went through the set up process. I didn’t know I would have to make recovery disks for the computer before I could use it. While I was making the recovery disks I toggled between my computer, my husband’s questions as he was trying to program the remote for DirectTV for our TV for the family room. While setting up the DirectTV remote we ran into a problem and it said to contact customer service. I found the manual for the satellite TV and called the number.
The technician kept asking me for an RO # and I kept looking at the box and reading the serial number with no success finding an RO # finally he asked me to read everything I could find on the front of the box and I started reading DirectTV…And then I looked at the manual I was using. It was the manual for DishNetwork which we used to have. Boy did I feel stupid asking the DishNetwork to help me troubleshoot the DirectTV problem. Oh well, back to customer service only this time with DirectTV. Problem solved very quickly. My hats off to the customer service rep at DishNetwork for helping me get to the bottom of my stupidity problem.
Getting a new computer is fun but I’m not there yet. Tonight I have to retrieve all my stuff from my husband’s, daughter’s, son’s and work computer and put it on mine before I will have everything in one place. Maybe tonight?